I Specialize in Health Equity, Digital Health, and Public Health

When I was an EMT, I witnessed the health disparities and racial inequities that my patients faced while accessing healthcare services and products. I transitioned to public health to close these gaps.

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I have over 9 years of experience in research, experience design, project management, strategic planning, and program evaluation. I've collaborated with government agencies, enterprises, and startups to develop innovative solutions in HIV/AIDS, Parkinson's disease, diabetes, and substance use disorders.

My process is based on design thinking, informed by systems thinking, social determinants of health, and trauma-informed care.

As a project management professional (PMP), I’ve used agile and waterfall project management best practices in scope management, critical path scheduling, work breakdown structures (WBS), and budget planning. I’ve successfully led a $50B publicly-traded rebranding merger and acquisition project and co-led large federal government grants in health equity and COVID-19.

In evaluation and research, I bring a mixed-methods research approach by creating a research roadmap and developing a knowledge repository. I’ve designed research studies with a qualitative approach including remote interviews, usability testing, and ethnographies. I analyze data using multiple methods, including applied inferential statistics, segmentation, and cluster analysis, crosstab reports, and open-ended text analysis.

In human-centered design, I lead design sprints and design thinking workshops that will assess the viability of new ideas and help them understand, envision, and articulate a plan to engage key stakeholders. I also create personas, journey maps, and service blueprints to reimagine better product and service delivery. I co-create pilots to test ideas with minimal up-front investment and appropriate risk controls.

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I believe in actively listening, empathizing, delivering evidence-based work, fostering psychological safety, and maintaining flexibility to wear many different hats.