Services
For the past decade, across full-time and consulting roles in local and state governments, Fortune 500 enterprises, startups, and nonprofits, I have designed learning and training programs that supported the growth and development of multi-disciplinary teams and community members. As a result, employees and leaders felt empowered to do their jobs, and communities were more prepared to access life-saving products and services.
I apply principles in anti-racism, systems thinking, and visual learning to plan learning curriculums and methods, deliver instructional content, and evaluate behavioral outcomes.
User
Research
Through interactive activities that are rooted in power sharing, co-ownership, and trust, I help you define a theory of change, research and evaluation questions, recruitment, incentives, and templates like interview guides and surveys. I foster meaningful participant experiences that generate stories and inform the direction of your project. I simplify complex scientific concepts into actionable and engaging research insights.
Human-centered
Design Training
Ever told yourself, is X solution what our community needs? Or what does our community want in terms of Y? I teach and train your teams how to use human-centered design methods, tools, and interactive visual activities to generate participation and engagement with your communities. I develop playbooks and best practices to power share, center lived experiences, and advocate for your communities. Through experiential workshops, you will learn by doing.
Project
Management
I help you plan, execute, and deliver complex, large-scale, high-impact projects. Whether starting a new project or jumping during a project, I define group norms, and root causes to urgent issues. I am an operational center of excellence for all teams to deliver their best work on time, within scope, and under budget using agile and waterfall methodologies. I simplify and communicate messy work packages in plain language.
Instructional
Design
I strategize, design, and develop learning and educational experiences. I optimize and develop your employees' and communities' capacity and capabilities through job aids, curricula, and more. I use design thinking activities to create learner-centric curriculums and eLearning programs. I design engaging and easy-to-follow training materials for inclusive learning pathways.
Learning & Behavior Change Strategy
I use behavior change models to keep your teams updated with the latest skills, reach their capabilities, and improve their decision-making skills. I define learner-centered instructional interventions such as game-based learning based on the desired performance outcome. I build a learning culture with the science of expertise development to design experiences that support complex skill development.
Curriculum
Development
I work with SMEs to assess learner needs and write outcomes-based courses, workshops, and other professional learning opportunities. I align with best practices in antiracist education, universal design for learning principles, accessibility standards, and the Learning Forward Standards for Professional Learning. I write storyboards and scripts and produce tutorials.
Testimonials
Selected Clients
- Tyson Foods
- Nestle
- Stockpile
- Avocado Green Mattress
- US Digital Response
- New York State DoH
- Boston Scientific
- Bureau Veritas
- Think of Us
- City of Los Angeles
- Columbia University
- OKDHS
- AmCham Bahrain
- United Vein Centers
- IEOCC